Mr Can Cleaning – Privacy Policy

Last Updated: 27/08/2025

Mr Can Cleaning (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (www.mrcancleaning.co.uk) or use our services.

1. Information We Collect

We may collect the following types of information when you interact with us:

• Personal Information: Name, email address, phone number, billing address, service address.

• Payment Information: Card details and billing information (processed securely by Stripe; we do not store card details).

• Communication Records: Messages, emails, or WhatsApp correspondence.

• Technical Information: IP address, browser type, and website usage data.

2. How We Use Your Information

We use your information for the following purposes:

• To provide cleaning services as requested.

• To process payments securely via Stripe.

• To contact you regarding bookings, changes, or updates.

• To improve our services and website functionality.

• To comply with legal obligations.

3. Disclosure of Information

We will never sell your personal information. We may disclose your information only in the following circumstances:

• Service Providers: To trusted contractors (cleaners) for the purpose of completing your booked service.

• Payment Processors: To Stripe for secure payment processing.

• Legal Requirements: If required by law, regulation, or government request.

4. Security Practices

We take the security of your data seriously and use the following safeguards:

• All payments are processed securely through Stripe (PCI-DSS compliant).

• Personal data is stored securely and only accessible by authorised staff.

• Contractors only receive the information necessary to complete their cleaning job (e.g., service address, access instructions).

• We regularly review our security practices to ensure your data is protected.

5. Your Rights

You have the right to:

• Request a copy of the personal information we hold about you.

• Request corrections to your personal information.

• Request deletion of your data, subject to legal or contractual obligations.

• Withdraw consent for marketing communications at any time.

6. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

Mr Can Cleaning

Email: admin@mrcancleaning.co.uk

Phone: +44 7498 358212

Website: https://www.mrcancleaning.co.uk/